Sean Walsh, CEO

A MESSAGE FROM OUR CEO

Developments around the COVID-19 pandemic continue to evolve rapidly, and we are committed to letting you know all that Meadows Behavioral Healthcare is doing to implement the latest Centers for Disease Control (CDC) and World Health Organization (WHO) recommendations for maintaining staff and patient safety. 

The CDC recognizes behavioral healthcare institutions and services as essential activities and businesses that must continue to remain operational. Beyond that mandate, we recognize the ongoing need for behavioral health treatment — even during a public health crisis — so we will continue offering unparalleled care while following all recommended safety guidelines.

We already had stringent infection control practices in place, and we have implemented additional measures to reduce the risk of infection while maintaining exceptional patient care. This includes enhancing our maintenance and deep-cleaning regimen with the application of mPale, a new cutting-edge antimicrobial protective coating for hard or soft surfaces that attracts and kills microbes that cause a variety of illnesses.

You can read a message from our chief medical officer, and you can always get information on our latest programming modifications here as well. The safety of our staff and patients is always our highest priority. Thank you for putting your trust in us!

S. Walsh

Sean Walsh, CEO
Meadows Behavioral Healthcare

Announcements

The Meadows Takes Deep-Cleaning to the Next Level with the Application of Cutting-Edge Antimicrobial Product at all Campuses

The Meadows management team is continually working to stay ahead of the curve to create and maintain a safe and healthy environment for patients and staff. In addition to following all CDC and WHO guidelines and infectious disease protocols, The Meadows is enhancing its maintenance and deep-cleaning regimen with the application of a new cutting-edge antimicrobial product, mPale.

An antimicrobial protective coating for hard or soft surfaces, it is safe, colorless, odorless, and attracts and kills microbes that cause a variety of illnesses. An mPale application lasts for up to 30 days on every surface. It is already in use at high-traffic public spaces, transportation hubs, and healthcare settings. 

The Meadows is among the first behavioral health facilities to utilize this revolutionary antimicrobial product to safeguard its campuses with an immediate professional application. For more information about mPale and the innovative company behind it, visit http://bhs-es.com/

Company Updates

Inpatient Treatment Programs Are Open

The current uncertain circumstances of life can put those already at risk for mental health and addiction issues at even greater risk of dysfunctional behaviors. We recognize that these individuals and their loved ones need us now more than ever. That’s why all of our specialized inpatient treatment programs are open and accepting patients — while taking every necessary precaution to ensure the safety of patients and staff. For those struggling with substance use disorders, trauma, eating disorders, and related mental health conditions, the safest place to be is in treatment.

Outpatient Treatment Open and TeleHealth Option Available

Our outpatient centers in Scottsdale, Silicon Valley, and Dallas are fully staffed and accepting patients, and we are also offering TeleHealth services at all locations for patients that prefer to participate in treatment using this service. Activities at our Outpatient Centers continue, with strict precautions being taken to ensure the health of patients and staff.

Current health precautions include:

  • Every staff member and patient must wash their hands immediately upon arrival
  • Hand sanitizer and Clorox wipes are used regularly before and after activities
  • Pens are wiped down before and after use
  • All staff and patients will have their temperature taken every time they arrive at the center
  • Anyone suspected of having a fever will be sent home 
  • All patients are screened using the CDC screening questions
  • Doors are left open to avoid touching doorknobs or handles
  • Employees are allowed to work from home as much as possible (charting, etc.)
  • Everyone is asked to maintain the recommended distance of six feet apart
  • No groups of over 10 people are allowed
  • No physical touching is allowed
  • Outside 12-Step meetings of over 10 attendees are discouraged

Traveling for Treatment

Once the difficult decision to seek treatment has been made, we never want getting there to be an obstacle. Meadows Behavioral Healthcare can help solve transportation issues and find a solution for a safe transition to treatment. This includes assistance with ground transportation from most states as well as air transportation companionship with our staff and community partners. Call our Intake Team for more information at 800-244-4949.

Workshop Programming

While we recognize the value of our workshops at Rio Retreat, this programming is not considered a critical behavioral health service. For that reason, the onsite version of these “discretionary” therapeutic interventions has been suspended during the current public health crisis. In the interim, we are offering several of our core workshops online with the same talented workshop facilitators. We continue to monitor CDC recommendations and will resume onsite programming as soon as it’s safely possible. In the meantime, we continue to offer our Private Intensives, which are a custom experience tailored to the specific needs of each client or family and can accommodate a flexible schedule. Find out more here.

For Alumni

In these uncertain times, staying connected to support systems and recovery groups is more important than ever. For our alumni, we have transitioned to conducting our Recovery Enhancement Group via Zoom online meetings. Additionally, we have added a list of online meetings to the Alumni webpage which can be found here

For Families

We recognize that families are an important part of the healing and recovery process for those in treatment. The Meadows Behavioral Healthcare family of inpatient treatment programs have implemented a variety of online family treatment experiences for our family members to enable them to continue to participate in their loved ones’ recovery while maintaining health and safety standards. This currently includes virtual weekly family sessions.

Support for Our Referring Professionals

For professionals working with clients, we recognize that community lockdowns and social distancing create extreme challenges. You cannot simply shut your door and discontinue the critical work you do. To help you meet the ever-changing demands of our world, PESI is offering its online training TeleHealth for Mental Health Professionals FREE of charge until April 1, 2020. This course is over 11 hours and provides up to 12.5 CE hours. Take advantage of this opportunity here, and don’t forget to use the code TELEFREE during checkout.

In addition to keeping your practice valid in these uncertain times, taking care of yourself is even more important. In this regard, we are teaming up with our world-renowned Senior Fellows and talented clinicians to offer recorded, virtual self-care sessions. These will be shared through our email communications and on social media, so stay tuned!

Enhanced Procedures & Programming Modifications

Patient Pre-Screening – Our intake screening process has been reviewed and enhanced with CDC recommendations in mind. Frontline healthcare staff are all prepared to evaluate patients for the novel coronavirus and have a detailed checklist to follow in looking for any symptoms of COVID-19.

Ongoing Patient Screening – Once admitted, patients are screened regularly, with vitals taken by a medical professional, and our treatment staff has been trained to monitor our population for any COVID-19 symptoms

Visitation/Family Programming – We have suspended in-person visits at this time and all in-person family programming. While we know the value and importance of family treatment in our programs, we acknowledge we have less ability to screen family members and the potential health risk they present. We are currently offering a variety of online family treatment experiences to enable family members to participate in their loved ones’ recovery.

Our Facilities – In addition to following all CDC and WHO guidelines and infectious disease protocols, we are enhancing our maintenance and deep-cleaning regimen with the application of a new cutting-edge antimicrobial product, mPale, shown to be effective in killing microbes of all types. For more info, read our press release.

Decreased Group Gatherings – A large percentage of our treatment interventions and modalities already happen in groups of less than 10, but we have modified programming elements that traditionally gather together larger groups of patients.

Social Distancing – We educate and promote opportunities to practice social distance in all relevant areas, including common areas and dining halls. We also make sure to provide adequate spacing and allow for empty seats and spacing our group rooms chairs.

Staff/Patient Hygiene – Our staff follows proper hand hygiene protocols at all times. We proactively continue to educate patients on CDC guidelines for hygiene.

Outpatient Programs – While outpatient treatment still falls under “essential healthcare business,” and we are applying all the same safety measures in our outpatient programs as we are in our inpatient, we are also working to offer Telehealth in our outpatient programs. At this lower level of care, treatment can be offered in this way to those ordered to shelter in place or who prefer to participate using a virtual option during this pandemic.

 

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